If we were playing a game of buzzword bingo, having the phrase “Long Tail” on our bingo card would most likely win us the jackpot.
In an article for Advertising Age titled “Three Strategies for Thriving on the Decentralized Web,” Steve Rubel looks at three things that marketers need to create a “perfect storm” of “bite-size” online content.
We’ve given his strategies a politic spin.
Rubel Strategy #1 - Think web services, not websites.
The goal, according to Rubel, is to “create similar mini-experiences via web services that plug into these sites yet are consistent with the brand.”
Some of the most popular sites on the web today function as platforms on which interesting and – most importantly – useful applications run. Think about how easy it is, for example, to start an event or raise money on Facebook, which has become something of a trend amongst politically active Facebook members.
We add that these types of applications are successful because they are essentially useful. They do something for us. They give us something – even if that something is getting book or movie reviews. They aren’t merely the online equivalent of direct mail pieces.
Local government, offices on the Hill, federal departments have very little to lose when it comes using their web presences to develop online tools that serve the public, rather that merely functioning as brochures. And, for their part, many federal organizations appear to be moving carefully, slowly in this direction.
Some of them.
And if, by “services” we mean online games and multi-media presentations often directed toward an audience of students, promising enough in themselves – if they lead to a more enabling, service-oriented approach to the web and aren’t merely the online equivalent of museum brochures.
Rubel Strategy #2 - Connect people.
The new, service-driven platforms aren’t increase in value if they connect people.
“Connect”: another bingo buzzword. According to Rubel, “the greatest value is created when people connect via platforms of participation around a common goal.”
What better common goals to participate in than creating better policy, making government more transparent, volunteering on a political campaign, and helping government goods and services run more efficiently.
Rubel points to microcontent as a new consumer-engagement platform. Specifically, Rubel looks at the Los Angeles Fire Department, which opened a channel on Twitter to inform the public during times of disaster.
Rubel Strategy #3 - Make everything portable.
Rubel writes, “Traffic is becoming something that happens elsewhere, not just on your site.”
In other words, find ways to embed everything. Instead of hoping that our web content will drive people out of their way and onto your website over and over again, think about ways that your visitors can take pieces of your website with you, embed them on their desktops, and share them with their friends.
For political candidates, associations, and advocacy groups, this may mean developing a widget that shares breaking news about a candidate or an issue with your supporters.
For the Los Angeles Fire Department, this may also mean using widgets to send that disaster-related micro-content off a web page and onto mobile devices and desktops.
For a Congressional office, this may mean developing a platform that allows constituents to chart the progress of their requests.
Rubel trumpets these strategies as way to market products better, and we certainly agree. But they aren’t entirely new in the corporate space.
Where they are unique, however, and where thy pose the greatest potential to shape the way we live is in the political space, not merely to market future leaders, but to make the way we lead more efficient and effective at meeting the needs and queries of their constituents.